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Commitment<br>to Quality
5s

Dun Ho Group designed its quality recognition and management systems based on the pioneering 5-S management system. With specified quality standards and procedures to follow, optimum efficiency is guaranteed in every aspect of Dun Ho Group’s restaurant operations, including the sourcing and processing of ingredients, hygiene standards, staff training and daily management.

The Fo Tan Centre also operates an advanced food testing laboratory to analyse and check food samples for consistency of quality and flavour.

As an extra quality safeguard, Dun Ho Group carries out in-house internal audits and employs the service of external consultants i.e. HKQAA to conduct the ‘mysterious shoppers’ program and customer satisfaction surveys regularly to maintain quality of its food, services and the environment.


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